Effective Date: June 22, 2026 | Last Updated: June 22, 2026
StandardLabz (“we,” “our,” or “us”) operates standardlabz.com and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
Information you provide directly: Name, email address, shipping address, phone number, and payment information when you create an account or place an order. Payment card data is processed by our payment processor and is not stored on our servers.
Information collected automatically: IP address, browser type, pages visited, time spent on pages, and device information via cookies and similar technologies.
Information from third parties: If you connect a social account or use a third-party login, we may receive basic profile information consistent with your settings on that platform.
2. How We Use Your Information
We use your information to process and fulfill orders; send order confirmations, shipping updates, and customer service communications; personalize your experience on our site; send promotional emails (you may opt out at any time); improve our products and website; comply with legal obligations; and prevent fraud.
3. Sharing Your Information
We do not sell your personal information. We share data only with service providers who help us operate our business (shipping carriers, payment processors, email platforms, analytics tools), and only to the extent necessary to perform those services. We may also disclose information when required by law or to protect our rights.
4. Cookies
We use essential cookies to keep your cart and session active, and optional analytics cookies to understand site traffic. You can disable non-essential cookies through your browser settings. Some site features may not function properly if cookies are disabled.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Order records are retained for seven years to comply with tax and accounting requirements. You may request deletion of your account data at any time (subject to legal retention obligations).
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data; opt out of marketing communications; request data portability; and lodge a complaint with a data protection authority. To exercise any of these rights, contact us at legal@standardlabz.com.
7. Children’s Privacy
Our site is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal data, contact us and we will delete it promptly.
8. Security
We use industry-standard security measures including SSL/TLS encryption and secure payment processing. No transmission over the internet is 100% secure; we encourage you to protect your account credentials.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the revised policy.
10. Contact Us
Questions about this policy? Reach us at:
StandardLabz
9234 Kingston Pike #480
Knoxville, TN 37922
United States
Email: legal@standardlabz.com