PRESALE ORDERS (PREORDERS)
Presale orders may be cancelled for a full refund minus a $4.99 processing fee at any time before your order ships. Contact us at Info@standardlabz.com to cancel.
If our estimated shipping date changes, we will email you the new date and you may cancel for a full refund at that time.
RETURNS
Due to the nature of supplement products, we do not accept returns on opened items. Unopened items in original condition may be returned within 30 days of delivery subject to a 20% restocking fee to cover shipping and handling costs. Contact us at Info@standardlabz.com to initiate a return.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or defective, contact us within 7 days of delivery at Info@standardlabz.com with photos and your order number.
CONTACT
For all refund and return requests, email: Info@standardlabz.com